Welcome to chalebei.com. These Terms and Conditions apply to your use of chalebei.com and all purchases made through this website.

By accessing or using this website, you agree to abide by these Terms and Conditions. If you do not agree, please do not use this website.

  1. General Information

Chalebei is an online retail store providing beverage products and related accessories to customers worldwide.

We reserve the right to modify, update, or change these Terms and Conditions at any time without notice.

  1. Products and Prices

All product descriptions, prices, and stock availability are subject to change without notice.

We strive to ensure the accuracy of product information; however, due to screen settings or manufacturing differences, colors, sizes, or appearances may vary slightly.

We reserve the right to discontinue the sale of products at any time.

  1. Orders and Payments

Placing an order indicates your confirmation that all information provided is accurate and complete.

Orders are subject to our acceptance and stock availability.

We reserve the right to refuse or cancel any order at our sole discretion, including suspected fraudulent transactions.

Payment must be completed before order processing and shipment.

  1. Shipping

We offer worldwide shipping services through trusted international logistics carriers.

Estimated delivery time is for reference only and is not guaranteed. Delays caused by customs, weather, or the logistics carrier are beyond our control.

For more information, please see our “Shipping Information” page.

  1. Returns and Exchanges Policy

All sales are final sales.

All products sold on Chalebei are final sales and cannot be returned or exchanged except in cases of defective or damaged products.

We do not accept returns or exchanges in the following situations:

Change of mind

Customer selects the wrong product

Slight differences in appearance

Delays caused by the logistics carrier

  1. Defective or damaged products

If you receive defective or damaged goods, please contact us within 7 business days of receipt.

To request assistance, customers must provide:

Order number

Clear photos of the defective or damaged item

A description of the problem

Upon review and approval, we may provide:

Replacement of the item

Partial refund

Full refund

The specific solution is at our sole discretion.

  1. Intellectual Property

All content on this website, including text, graphics, logos, images, and website design, is the property of Chalebei and may not be copied, reproduced, or distributed without written permission.

  1. Limitation of Liability

Chalebei shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or products.

Our maximum liability shall not exceed the total amount you paid for the products purchased.

  1. Privacy

Your use of this website is also subject to our Privacy Policy.

  1. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and applicable state laws.